Caroline ArborPrivacy Policy
Caroline Arbor respects your personal privacy and safeguards the information you share while using our horticultural resources. This Privacy Policy outlines our data handling practices, detailing what information we process and how we protect your personal rights.
1. Data Controller
Caroline Arbor Publications Ltd. acts as the data controller responsible for the personal data collected through this website. You may contact our designated privacy representative through our online contact form to address any data protection inquiries or requests.
2. Legal framework
All personal information is managed in strict accordance with UK GDPR and the Data Protection Act 2018 alongside applicable statutory provisions in United Kingdom. In the event of any discrepancy between these terms and the governing legislation, statutory law shall take precedence.
3. Data Collected
We collect minimal personal data necessary to provide a reliable reading experience. This includes information you voluntarily provide through our contact form such as your name and email address, technical server logs containing IP addresses and browser types for security monitoring, and aggregated analytics cookies that track article interactions without identifying you personally.
4. Purposes and Legal Basis
We process personal information to answer reader inquiries, diagnose server faults, safeguard the integrity of our digital infrastructure, and analyze user interest to develop better gardening articles. Our legal basis rests on our legitimate interest in operating an educational website, as well as your explicit consent for non-essential analytics cookies.
5. Storage Period
We retain server access logs for short operational windows, usually no longer than ninety days, before automated deletion. Contact form inquiries are archived only as long as necessary to resolve your correspondence, while aggregated statistical records are stored in anonymized format without individual identifiers.
6. Third-Party Services
We do not sell or lease your personal information to third parties. We may share technical data with trusted infrastructure providers, web hosting companies, and privacy-focused analytics services operating under strict data processing agreements that forbid secondary usage of your data.
7. Your Rights
Under applicable privacy legislation, you have the right to request access to your personal data, seek rectification of erroneous records, request erasure, or object to specific processing activities. To exercise any of these statutory rights, please submit your request to Caroline Arbor Publications Ltd. via our official contact channel.
8. Questions about this policy
Direct your correspondence to [email protected] or telephone +44 121 366 7433 during Mon-Fri 08:30-16:15, Sat 10:00-15:00. Every message receives our attention within one business day.